Get ready to party with us!

---

1. Practice Good Behaviour & Tolerance

We have a Zero Tolerance Policie to Unruly or Agressive Behaviour at our play cafe. Any unruly behavior, bullying or disrespect for others’ playtime will NOT be tolerated at our play cafe. If a disagreement between parents arise, the offending person(s) will be asked to leave if correction is not immediately taken. Aggressive or abusive behavior includes language (whether verbal or written) that may cause staff or other customers to feel afraid, threatened or abused and may include threats, personal verbal abuse, derogatory remarks and rudeness. 

2. Watch Your Language

Be kind to other families and children when at the playground. Make sure to watch your tone and words to set a good example for your children and other people around you. 

The use of swear words in written or verbal communication will not be tolerated and these communications will not be responded to. Swearing at members of staff,  remarks of a racial or discriminatory nature and unsubstantiated allegations will not be tolerated. 

3. Respect Other People’s Property

When playing with toys or other items at the playground, it’s important to remember not to take something that doesn’t belong to you. Make sure your children understand this concept and respect the property of others, so everyone has an enjoyable experience when visiting the playground.

4. Take Turns

When playing with toys or equipment at our playground, taking turns is key! Explain to your children that not everyone can be using the same thing at once, and emphasize the importance of waiting their turn if someone else is already using something they want to play with.

5. No Rough Play

Although it’s fun for children to let loose and run around on the playground, parents need to remind their children that roughhousing is not allowed in a public indoor playground like this one. Make sure your kids understand that the equipment is meant for fun and not fighting.

6. No Bullying

Bullying can ruin a good time for everyone, and parents need to make sure their children know it’s unacceptable behavior. Explain to them that no one should be made to feel uncomfortable or scared while playing, and let them know they should tell you if they ever see someone being mean to another kid while they’re out on the playground.

7. Stay Away From Off-limits Areas

It’s important to keep children of areas off-limits at the playground—such as the coffee bar area and behind the counter—so that they don’t get injured while playing. Make sure your kids know what parts of the playground are safe for them to explore and which ones should be avoided.

Thank you.